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FAQs
Q. An account is needed before an order can be made?
A: Yes, you need to register to create an account first. Simply click on "Log in / Sign Up", located at top right corner of the website, fill up with the required information and a new account will be created.
Q. What is the minimum purchase?
A: There is no minimum purchase amount. However, for purchase amount being less than $100, delivery charge shall apply.
Q. How to place an order?
A: > Log in via your DHES account
> Select the product that you want, determine the corresponding quantity and add to cart
> Finalize your Delivery To and Bill To addresses, select the delivery timing and check out
> Complete the payment via Interbank / ATM transfer or PayPal and you will receive an email order confirmation.
Q. I have an item but I am not sure how to describe it and whether your website carries this item?
A: You can draft an inquiry and attach the photo(s) via Contact Us. We will try our best to advise you accordingly.