FAQs

Q. An account is needed before an order can be made?

A: Yes, you need to register to create an account first. Simply click on "Log in / Sign Up", located at top right corner of the website, fill up with the required information and a new account will be created.

Q. What is the minimum purchase?

A: There is no minimum purchase amount. However, for purchase amount being less than $100, delivery charge shall apply.

Q. How to place an order?

A: > Log in via your DHES account

    > Select the product that you want, determine the corresponding quantity and add to cart

    > Finalize your Delivery To and Bill To addresses, select the delivery timing and check out

    > Complete the payment via Interbank / ATM transfer and you will receive an email order confirmation.

Q. I have an item but I am not sure how to describe it and whether your website carries this item?

A: You can draft an inquiry and attach the photo(s) via Contact Us. We will try our best to advise you accordingly.